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Airlines rating

Brussels Airlines
86 place

Brussels Airlines

Brussels Airlines
Brussels Airlines
Voting started: 03 March, 2013
Passengers voted: 665
Parameters evaluated: 25 380
Correlation of provided service and ticket price
Would you fly this airline once more?
Punctuality of flights and their match with the schedule
Would you recommend this airline to your friends?
Plane condition, its novelty
How fast and comfortable was the check-in?
Airport staff competence
Staff assisstance in resolving conflicts
In time boarding
Comfortable transfer to the plane
Quality of flight
Landing, comfortable transfer to the terminal
Seats comfort, distance between the seats
Comfortable temperature in the cabin
Food onboard
The presence of sockets, the Internet access
Cleanness of interior
Cleanness of toilets
The presence of pillows, blankets
Variety of onboard entertainment
Affability and courtesy in communication
Knowledge of foreign languages
Assisstance to passengers onboard
Possibility to check in online
Assisstance to passengers with children
Onboard entertainment for children
Assistance to disabled passengers
Variety of dishes on board
Variety of drinks on board
Assistance to passengers in case of flight delay / cancellation
Ease of baggage registration
Convenience of fees for excess baggage
Taking care of baggage
In case of lost baggage - help to search for it
Baggage delivery capacity

Basic information

Brussels Airlines
Brussels Airlines is a Belgium's airline, member of the Lufthansa Group and the Star Alliance. The airline offers a large amount of flights from the capital of Europe — the airport of Brussels. The staff of the airline consists of more than 3500 employees. 50 airliners operates up to 300 flights per day from the capital of Europe to more than 90 destinations in Europe, Africa, North America (New York, Washington, Toronto) and India (Mumbai).The history of the company began in 2002, when SN Airholding was established. In 2016, it was desided to sell a 100% interest in SN Airholding to Deutsche Lufthansa AG. In 2018 it is planned to complete the full integration of Brussels Airlines into the Lufthansa Group, and join the Eurowings Group.
Basic information
Country: Belgium
Year of founding: 2006
IATA code: SN
ICAO code: BEL
Digital code: 082
Airline contacts
Official website:
Address: Brussels Airlines SA/NV - 100-102, Avenue des Saisons, box 30, 1050 Brussels, Belgium
Phone number: + 32 (2) 754 19 00, 0902 51 600 (€0,750 per minute), 078 18 88 89
Fax: + 32 (2) 754 19 10
Array: [email protected]
Aircraft fleet: Airbus A330, Airbus A319, Avro RJ100 , Bombardier Dash 8 Q400


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