Airlines rating
54 place
Air Arabia
4.11
Air Arabia
Correlation of provided service and ticket price
Would you fly this airline once more?
Punctuality of flights and their match with the schedule
Would you recommend this airline to your friends?
Plane condition, its novelty
How fast and comfortable was the check-in?
Airport staff competence
Staff assisstance in resolving conflicts
In time boarding
Comfortable transfer to the plane
Quality of flight
Landing, comfortable transfer to the terminal
Seats comfort, distance between the seats
Comfortable temperature in the cabin
Food onboard
The presence of sockets, the Internet access
Cleanness of interior
Cleanness of toilets
The presence of pillows, blankets
Variety of onboard entertainment
Appearance
Affability and courtesy in communication
Knowledge of foreign languages
Assisstance to passengers onboard
Possibility to check in online
Assisstance to passengers with children
Onboard entertainment for children
Assistance to disabled passengers
Variety of dishes on board
Variety of drinks on board
Assistance to passengers in case of flight delay / cancellation
Ease of baggage registration
Convenience of fees for excess baggage
Taking care of baggage
In case of lost baggage - help to search for it
Baggage delivery capacity
Basic information
Basic information
Country: | United Arab Emirates |
Year of founding: | 2003 |
IATA code: | G9 |
ICAO code: | ABY |
Digital code: |
Airline contacts
Official website: | www.airarabia.com |
Address: | Okhtyrskiy Lane 7, of. 1G, Business Center «Forum Viktoria Park», Kyiv, 03680, Ukraine |
Phone number: | +380 (44) 49 06 500 |
Fax: | |
E-mail: | [email protected] |
Aircraft fleet: Airbus A320-214
FEEDBACKS ABOUT THE AIRLINE (1)
Saied Mahmoud
28 May, 2023
كانت أسوأ تجربة طيران قمت بها وأنصح بالإبتعاد عن هذه الخطوط قدر الإمكان إلا للضرورة.. فإن قام أحد بالحجز فلينتبه إلى أنهم لا يمررون كيلو جرام واحد زائدا إلا ويريدون أخذ أموال عليه.. لا سماحية متاحة.. وكن قبل موعد إغلاق الكونتر وإلا فإنهم لا يعطون فرصة لمن تأخر.. فتذاكرهم غير مستردة ولن يعوضوك بشئ فأنت لا خسارة عليك
وأنا قد مررت بكل ذلك في رحلة واحدة، فإنهم قد أصروا أن أدفع الوزن الزائد فقد دفعت ١٦٠ دولار للوزن الزائد، وأيضا في نفس الرحلة مع أن الطائرة قد تأخرت في الإقلاع من دلهي إلا أنهم في الترانزيت بالشارقة لم يريدوا الانتظار فقد دخلت لأتوضأ وأصلي حتى أنهم أغلقوا الكونتر ووقالوا قد تم إغلاقه منذ أقل من خمس دقائق ولم يريد المدير أن يدخلني مع أن الطائرة لا تزال موجودة ولم يمر الكثير من الوقت وأن الطائرة الأولى هي التي تأخرت ساعة بالكامل. وأنا وقت كتابة تلك السطور في مطار الشارقة أنتظر الطائرة التالية بعد دفع ٢٤٣ دولار أخرى للحجز الجديد إلى القاهرة.
It was the worst flight experience I have ever had, and I recommend staying away from these lines as much as possible, unless necessary. They give a chance to those who are late.. Their tickets are not refundable, and they will not compensate you with anything, as you have no loss
And I went through all that in one flight, they insisted that I pay the extra weight, for I paid $160 for the extra weight, and also on the same flight, although the plane was late in taking off from Delhi, but they were in transit in Sharjah, and they did not want to wait, so I entered to perform ablution and pray until they They closed the counter and said it was closed less than five minutes ago, and the manager did not want to let me in, even though the plane was still there and not much time had passed, and that the first plane was the one that was an entire hour late. At the time of writing these lines, I am at Sharjah Airport waiting for the next plane after paying 243 dollars again for a new reservation to Cairo.