Rating of the airline: Vietnam Airlines / Mytickets.ae

Airlines rating

42 place

Vietnam Airlines

4.22

Vietnam Airlines

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Rating rules

Voting started: 08 December, 2013

Passengers voted: 64

Parameters evaluated: 2 524

Correlation of provided service and ticket price

Would you fly this airline once more?

Punctuality of flights and their match with the schedule

Would you recommend this airline to your friends?

Plane condition, its novelty

How fast and comfortable was the check-in?

Airport staff competence

Staff assisstance in resolving conflicts

In time boarding

Comfortable transfer to the plane

Quality of flight

Landing, comfortable transfer to the terminal

Seats comfort, distance between the seats

Comfortable temperature in the cabin

Food onboard

The presence of sockets, the Internet access

Cleanness of interior

Cleanness of toilets

The presence of pillows, blankets

Variety of onboard entertainment

Appearance

Affability and courtesy in communication

Knowledge of foreign languages

Assisstance to passengers onboard

Possibility to check in online

Assisstance to passengers with children

Onboard entertainment for children

Assistance to disabled passengers

Variety of dishes on board

Variety of drinks on board

Assistance to passengers in case of flight delay / cancellation

Ease of baggage registration

Convenience of fees for excess baggage

Taking care of baggage

In case of lost baggage - help to search for it

Baggage delivery capacity

Basic information

Vietnam Airline is a national airline company of Vietnam. It was nationalised by the decree of the government in 1989. In 1993, it was the basis for creation of Vietnam Airlines Corporation through the merger of several companies. The headquarter of the company is situated in Long Bien district of Hanoi. The company joined SkyAlliance in June, 2010.

Basic information

Country:	Vietnam
Year of founding:	1956
IATA code:	VN
ICAO code:	HVN
Digital code:	738

Airline contacts

Official website:	www.vietnamairlines.com
Address:	Vietnam Airlines Headquarter 200 Nguyen Son Str., Long Bien Dist., Ha Noi city, VIETNAM
Phone number:	+84 (4) 827 32 11
Fax:	+84 (4) 827 22 91
Array:	[email protected]