Rating of the airline: Air Serbia / Mytickets.ae

Airlines rating

34 place

Air Serbia

4.26

Air Serbia

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Voting started: 05 April, 2013

Passengers voted: 701

Parameters evaluated: 31 146

Correlation of provided service and ticket price

Would you fly this airline once more?

Punctuality of flights and their match with the schedule

Would you recommend this airline to your friends?

Plane condition, its novelty

How fast and comfortable was the check-in?

Airport staff competence

Staff assisstance in resolving conflicts

In time boarding

Comfortable transfer to the plane

Quality of flight

Landing, comfortable transfer to the terminal

Seats comfort, distance between the seats

Comfortable temperature in the cabin

Food onboard

The presence of sockets, the Internet access

Cleanness of interior

Cleanness of toilets

The presence of pillows, blankets

Variety of onboard entertainment

Appearance

Affability and courtesy in communication

Knowledge of foreign languages

Assisstance to passengers onboard

Possibility to check in online

Assisstance to passengers with children

Onboard entertainment for children

Assistance to disabled passengers

Variety of dishes on board

Variety of drinks on board

Assistance to passengers in case of flight delay / cancellation

Ease of baggage registration

Convenience of fees for excess baggage

Taking care of baggage

In case of lost baggage - help to search for it

Baggage delivery capacity

Basic information

Air Serbia is a national carrier and the largest airline company in Serbia. During the times of Yugoslavia it was one of the largest airlines in Europe. It was founded in 1927 as Aeroput and is one of the oldest ones in the world. It stopped operating in during WW II, and resumed is work in 1947, having been renamed as JAT (Jugoslovenski Aerotransport) on 1 APril 1947, and then Jat Ariways in 2003. Since October, 2013, the company has been named as Air Serbia. The base is Nikola Tesla Airport. The company operates regular international flights to 28 destinations in 20 countries. Controlling interest belongs to the government of Serbia, and 49% of shares together with the right to manage the company for 5 years were purchased by Etihad company.

Basic information

Country:	Serbia
Year of founding:	1927
IATA code:	JU
ICAO code:	JAT
Digital code:	115

Airline contacts

Official website:	www.airserbia.com
Address:	Bulevar Kral Alexander Boulevard 17, 11000 Belgrade, Serbia
Phone number:	+381 (11) 311 21 23
Fax:	+381 (11) 20 10 671
Array:	[email protected]