The airline company, in its own discretion, can change or cancel some flights. In such cases the Customer should be informed on these changes as soon as possible to be able to rearrange the trip. We usually inform our Customers about flight changes or cancellations by email.
However, if you are not sure in this communication means or you wish to stay informed even without access to the internet, use our SMS notification service.
There are several options available on the Mytickets.ae site:
SMS notification of flight cancellation.
SMS notification of flight cancellation and delay.
If you have added SMS notification, this will be indicated at the bottom of the booking form, just before the payment. SMS notification fee is included into the total order amount.
SMS notification service may be ordered only as a part of ticket(s) purchase;
If the airline has not cancelled or delayed the flight, i.e. has not introduced any changes, and therefore no SMS has been sent, the SMS notification fee is not refunded to the Customer;
SMS notification fee is nonrefundable (even in case of ticket(s) refund).