How can I cancel my booking?
To cancel your booking online, please- Log into the site and enter “My account” – “My orders” – "Flight tickets" – "Booking #" – “Edit order.”
- Select the passenger/booking that you wish to cancel and the reason;
- Attach the required documents which will be listed after you select the refund reason;
- Click “Send request.”
Please note that some tickets are non-refundable. Read about how to check fare rules, limitations, and ticket change fees.
More about refund.