For flights to some countries the airline companies must provide additional information on their passengers to the governments of the countries.
That is why we request scan copies of the required documents from our users for the certain destinations.
Upon booking, our Customer Care Service will send you an email with the list of the data to be additionally entered in your booking.
How to enter visa and other data in the booking?
To enter visa data in the booking, go to
"My account" – "Flight Tickets" – "Booking #" – "Edit order" – "Add Visa Details". For more details, please follow this
link.
Please note!- Please enter the required data no later than 72 hours before departure. If you are booking a ticket less than 72 hours before departure, please provide your details to the Customer Care Service agent.
- If you do not know the required information before the flight, the check-in and passport control may be problematic or impossible.
- If we not be able to issue your ticket without mandatory additional information, we will contact you. If you refuse to provide the additional information, your booking will be cancelled. The refund will be processed in accordance with the fare rules.
- You are responsible for complying with the rules of crossing the border, correct details of visa and other documents. The expiry date of your passport must comply with the requirements of the destination countries.
- For transit flights through some countries, the passenger must
have a transit (or other) visa of this country. For more information,
please contact the consulates/embassies of the relevant countries.
The information on additional data and documents for the flight is for information only. For details and confirmatons , please contact the corresponding governmental bodies/embassy/consulate of the transit countries or countries of destination.
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