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Airlines rating

South African Airways (SAA)

South African Airways (SAA)

South African Airways (SAA)
South African Airways (SAA)
Voting started: 19 March, 2014
Passengers voted: 1
Parameters evaluated: 34
Correlation of provided service and ticket price
Would you fly this airline once more?
Punctuality of flights and their match with the schedule
Would you recommend this airline to your friends?
Plane condition, its novelty
How fast and comfortable was the check-in?
Airport staff competence
Staff assisstance in resolving conflicts
In time boarding
Comfortable transfer to the plane
Quality of flight
Landing, comfortable transfer to the terminal
Seats comfort, distance between the seats
Comfortable temperature in the cabin
Food onboard
The presence of sockets, the Internet access
Cleanness of interior
Cleanness of toilets
The presence of pillows, blankets
Variety of onboard entertainment
Affability and courtesy in communication
Knowledge of foreign languages
Assisstance to passengers onboard
Possibility to check in online
Assisstance to passengers with children
Onboard entertainment for children
Assistance to disabled passengers
Variety of dishes on board
Variety of drinks on board
Assistance to passengers in case of flight delay / cancellation
Ease of baggage registration
Convenience of fees for excess baggage
Taking care of baggage
In case of lost baggage - help to search for it
Baggage delivery capacity

Basic information

Over the decades, South African Airways has evolved into one of the leading carriers in Africa. We offer the biggest route network in Africa and fly to more destinations, both overseas and within South Africa, than anyone else.
Basic information
Country: South Africa
Year of founding: 1934
IATA code: SA
ICAO code: SAA
Digital code: 083
Airline contacts
Official website:
Address: 1st Floor ICON building, Cnr. Hans Strijdom and Lower Long Streets Cape Town
Phone number: 0 (861) 35 97 22, 0 (861) 60 66 06, 27 11 978 53 13
Fax: 0 (861) 606 606
Aircraft fleet: Boeing 737-800, Airbus A330-200, Airbus A340-300, Airbus A319-100, Airbus A320-200, Airbus A321-200, Airbus A340-600


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