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Airlines rating

Austrian Airlines
36 place

Austrian Airlines

Austrian Airlines
Austrian Airlines
Voting started: 14 September, 2012
Passengers voted: 2 003
Parameters evaluated: 82 437
Correlation of provided service and ticket price
Would you fly this airline once more?
Punctuality of flights and their match with the schedule
Would you recommend this airline to your friends?
Plane condition, its novelty
How fast and comfortable was the check-in?
Airport staff competence
Staff assisstance in resolving conflicts
In time boarding
Comfortable transfer to the plane
Quality of flight
Landing, comfortable transfer to the terminal
Seats comfort, distance between the seats
Comfortable temperature in the cabin
Food onboard
The presence of sockets, the Internet access
Cleanness of interior
Cleanness of toilets
The presence of pillows, blankets
Variety of onboard entertainment
Affability and courtesy in communication
Knowledge of foreign languages
Assisstance to passengers onboard
Possibility to check in online
Assisstance to passengers with children
Onboard entertainment for children
Assistance to disabled passengers
Variety of dishes on board
Variety of drinks on board
Assistance to passengers in case of flight delay / cancellation
Ease of baggage registration
Convenience of fees for excess baggage
Taking care of baggage
In case of lost baggage - help to search for it
Baggage delivery capacity

Basic information

Austrian Airlines
Austrian Airlines is the largest carrier in Austria founded in 1957. Together with its regional branch Tyrolean Airways (Austrian Arrows), it operates regular flights of more than 130 routes. Its base is Vienna International Airport. It is a member of Star Alliance and Austrian Airlines Group. Main destinations are in Central and Eastern Europe, and Middle East. Due to the partnership with Lufthansa, the company offers routes and flights to 286 destinations all over the world. The company includes 3 partners constituting Austrian Airlines Group: Lauda Air (operates charter flights), Austrian Arrows (specialised on regional activity), Austrian (regular flights).
Basic information
Country: Austria
Year of founding: 1957
IATA code: OS
ICAO code: AUA
Digital code: 257
Airline contacts
Official website:
Address: Town Office - City Air Terminal 1030 Vienna Marxergasse / on corner Invalidenstra├če
Phone number: +43 (0)5 1766 1074, +43 (0)5 1766 1000
Fax: +43 (0)5 1766 1074
Aircraft fleet: Fokker F70, Boeing 737-700, Boeing 737-800, Fokker 100, Airbus A319, Airbus A320-200, Airbus A321-200, Boeing 777-200 ER, Boeing 767-300 ER, Airbus A321-100, Bombardier Dash 8 Q400


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