Rating of the airline: Malaysia Airlines / Mytickets.ae

Airlines rating

22 place

Malaysia Airlines

4.36

Malaysia Airlines

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Rating rules

Voting started: 13 July, 2013

Passengers voted: 45

Parameters evaluated: 1 714

Correlation of provided service and ticket price

Would you fly this airline once more?

Punctuality of flights and their match with the schedule

Would you recommend this airline to your friends?

Plane condition, its novelty

How fast and comfortable was the check-in?

Airport staff competence

Staff assisstance in resolving conflicts

In time boarding

Comfortable transfer to the plane

Quality of flight

Landing, comfortable transfer to the terminal

Seats comfort, distance between the seats

Comfortable temperature in the cabin

Food onboard

The presence of sockets, the Internet access

Cleanness of interior

Cleanness of toilets

The presence of pillows, blankets

Variety of onboard entertainment

Appearance

Affability and courtesy in communication

Knowledge of foreign languages

Assisstance to passengers onboard

Possibility to check in online

Assisstance to passengers with children

Onboard entertainment for children

Assistance to disabled passengers

Variety of dishes on board

Variety of drinks on board

Assistance to passengers in case of flight delay / cancellation

Ease of baggage registration

Convenience of fees for excess baggage

Taking care of baggage

In case of lost baggage - help to search for it

Baggage delivery capacity

Basic information

Malaysia Airlines is a national government-owned company of Malaysia headquartered in Sultan Abdul Aziz Shah Airport (Subang, Selangor). It operates regular commercial flights to 85 destinations on 6 continents.The main hub of the company is Kuala Lumpur International Airport, secondary hubs are in Kota Kinabalu International Airport and Kuching Airport.

Basic information

Country:	Malaysia
Year of founding:	1947
IATA code:	MH
ICAO code:	MAS
Digital code:

Airline contacts

Official website:	www.malaysiaairlines.com
Address:	Enrich Customer Service Centre Unit DH6 Departure Hall Kuala Lumpur City Air Terminal (KLCAT) Kuala Lumpur Sentral Station 50470 Kuala Lumpur Malaysia
Phone number:	1 300 88 3000 (within Malaysia) +603 7843 3000 (outside Malaysia)
Fax:	+603 2163 3689 (Malaysia)
E-mail:	[email protected], [email protected]

Aircraft fleet: Airbus A330-300, Airbus A380-800, Boeing 737-800, Airbus A350-900, Boeing 737 MAX

FEEDBACKS ABOUT THE AIRLINE (2)

Melaine Robin

29 July, 2021

تم الغاء رحلتين الا وهي ترانزيت من قبلكم ولم يتم استرداد المبالغ!!!!!!!!!!!!!!! ويرفض في كل مره طلب التماس الاسترداد والغلط منكم في حال لم يتم ارجاع المبلغ خلال اسبوع سيتم التواصل مع وزارة التجارة السعوديه وحمايه المستهلك ليتم التقاضي على سوء خدمتكم وسرقة اموال ليست من حقوقكم الان انا بشهر الثاني اطالبكم باموالي الا وهي حق لي!!!!!! في لم يتم ارجاع المبلغ ستتم اتخاذ الاجراءات القانونيه وفق للنظام السعودي

Lani Gimalili

04 June, 2021

The airline has canceled the flight and I asked to refund my money and no one reply to me